Common Morocco eVisa application mistakes and how to avoid them
The errors most likely to delay or sink a Morocco eVisa application, based on the official terms, and how to check your application before you pay.
Published
Last checked · Morocco eVisa rules guide (PDF)
The official processing times for the Morocco eVisa are 3 business days for a standard application and 1 business day for express. The official terms add an important condition: those deadlines do not apply to applications that are incomplete or contain false information. And once an application has been validated and paid, it cannot be cancelled or refunded.
That makes it worth getting the application right first time. These are the pitfalls that follow directly from the official rules.
1. Applying with the wrong type of passport
Only ordinary passports are accepted. Diplomatic, service and special passports, refugee and stateless travel documents and other travel documents cannot be used for the eVisa. Holders should apply at the Moroccan embassy or consulate that covers their place of residence.
2. A passport that expires too soon
Your passport must be valid for at least 90 days from the date you apply. Check the expiry date before you start, not after you have paid.
3. Relying on the wrong residence document (Category B)
If you qualify because you live in a listed country, your residence card or permit must be valid for at least 180 days on the date you apply, and you need a copy of both sides. The official terms do not accept the following instead:
- receipts for a residence card application, renewal or extension
- special certificates
- work permits
- circulation documents
4. A visa that does not qualify (Category C)
If you qualify through a visa you already hold, it must be a multiple-entry, non-electronic visa from a listed issuer, valid for at least 90 days from the date of the eVisa application. A single-entry visa, or one with less validity left, does not meet the rule.
5. Details that do not match your documents
The terms ask applicants to copy their details exactly as they appear on the passport, residence card or visa: surname, given names, date of birth, nationality, and document numbers and validity. Typos, swapped names or a wrong date of birth are easy to make and hard to fix after payment.
6. Unreadable or oversized uploads
Attachments must be JPG, JPEG or PDF files of no more than 1 MB each. The photo must be in colour, 35 × 45 mm, taken within the last 6 months, with the face clearly visible and meeting the ICAO standard. Copies of passports, residence cards and visas must be clear and in colour.
7. Missing proof for a business trip
Business applications need a document showing the purpose of the trip, for example an invitation from a company or event organiser, or a recommendation from a ministry or professional chamber.
8. Splitting a family across several files
The terms recommend grouping family or group applications into one file so they are processed together. Applications in separate files are not processed as one group.
If your application is marked “waiting to be completed”
An application shows one of three statuses: in process, waiting to be completed, or refused. “Waiting to be completed” means you need to add or correct something, for the reason shown in your account. Read the reason carefully and respond promptly.
A final check before you pay
- Ordinary passport, valid 90+ days from today
- The category you qualify under (A, B or C), with the right supporting copy
- Names, dates and numbers match your documents exactly
- Every upload is clear, in colour, JPG/JPEG/PDF and 1 MB or less
- Business proof attached, if relevant
- All family members in the same file
See also eVisa requirements and eVisa eligibility.